Woodcreek Healthcare has received notice that there is a voluntary worldwide recall of Mylan’s EpiPen 2-Pak® and EpiPen Jr 2-Pak® (epinephrine auto-injector) used for emergency treatment of severe allergic reactions. The recall is due to the potential that these devices may fail to activate. The recall affects 13 lots of the devices distributed between December 17, 2015 and July 1, 2016.
Anyone who has questions regarding their EpiPen 2-Pak® and EpiPen Jr 2-Pak® may utilize www.Mylan.com for details regarding the recall and affected devices.
Anyone who has questions regarding their EpiPen 2-Pak® and EpiPen Jr 2-Pak® may utilize www.Mylan.com for details regarding the recall and affected devices.
If you think you may be impacted by this recall, please follow these steps:
STEP 1: Check the lot number on your carton or device to see if your EpiPen® Auto-Injector is affected by the recall.
STEP 2: If your EpiPen® Auto-Injector has been recalled, contact Stericycle at 877-650-3494 to obtain a voucher code for your free replacement product. Stericycle also will provide you with a pre-paid return package to ship the product back to Stericycle.
STEP 3: Visit your pharmacy with your voucher information to redeem your free replacement.
STEP 4: Send your recalled product to Stericycle. Do not return any devices affected by the recall until you have your replacement in hand.
Stericycle’s hours of operation are Monday-Friday 8 a.m.-10 p.m. ET, and Saturday and Sunday 8 a.m.-5 p.m. ET. We are aware that callers may be experiencing extended wait times. We expect this to decrease. Thank you for your patience.
STEP 1: Check the lot number on your carton or device to see if your EpiPen® Auto-Injector is affected by the recall.
STEP 2: If your EpiPen® Auto-Injector has been recalled, contact Stericycle at 877-650-3494 to obtain a voucher code for your free replacement product. Stericycle also will provide you with a pre-paid return package to ship the product back to Stericycle.
STEP 3: Visit your pharmacy with your voucher information to redeem your free replacement.
STEP 4: Send your recalled product to Stericycle. Do not return any devices affected by the recall until you have your replacement in hand.
Stericycle’s hours of operation are Monday-Friday 8 a.m.-10 p.m. ET, and Saturday and Sunday 8 a.m.-5 p.m. ET. We are aware that callers may be experiencing extended wait times. We expect this to decrease. Thank you for your patience.
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