These new tools and features are part of the CareNotify platform and you will start to see them in action as early as early June 2018. While we work to implement these features, you can expect to start seeing the CareNotify logo in communications, messages and on our website. Our organization has been going through a lot of changes lately - including our partnership with Mary Bridge Children's - which brings new logos to the mix. The CareNotify logo is part of our new brand and product offering - so please be expecting to see it in our electronic communications to you.
CareNotify is a comprehensive set of tools which will help to manage the care you receive. CareNotify is a service that allows you to connect with us through the convenience of mobile technology. It is quick, convenient and secure - with no apps to download. Specifically, we will be offering the following systems which will address your requests and help us partner with you to manage your child's healthcare.
- Appointment Reminders - coming June 2018
Starting in the next several weeks, we will be sending our appointment reminders via text message, email or automated voice calls 48 hours before your appointment. In these messages, you will be able to confirm your attendance by simply replying to the message - just follow the prompts.
- Proactive Outreach - coming mid-summer
Let's face it - you are busy. Rather than having to remember to make an appointment with us, CareNotify works with your pediatrician to identify when you are due for well child visits or other appointment types and will notify you - giving you the assistance you need to contact us and make your appointment. Gone are the days of forgetting to schedule your appointment. With CareNotify and the WPMB healthcare team, let us do the heavy lifting for you.
- Online Scheduling - coming mid-summer
Sometimes you just want to schedule your own appointment but don't want to have to call in and risk being placed on hold for what seems like forever. We hear you loud and clear. If you happen to miss the CareNotify message to schedule your appointment, do not worry. You can simply login to our website and self-schedule for the majority of our visit types. Please keep in mind that some appointment types (med checks and new patient appointments for example) may not be available for online scheduling due to their complexity. Online scheduling with CareNotify makes scheduling with us a snap - from any internet connected device.
- Paperless Check-in - coming mid-summer
We are so excited about the CareNotify paperless check-in feature and are sure you will love it also! We have re-invented the check in process with you (and your children) in mind. Why wait in a long line when you can check in from the comfort of your couch up to 24 hours before your appointment. With CareNotify, you will receive a message from us. After a simple identification process, you can review your demographic and insurance information, make corrections or updates, pay any co-pays or balances on your account and complete the required paperwork - all from your mobile device. Voila! You are ready to go; simply walk into the office and notify the reception desk you have arrived. The CareNotify paperless check-in is instant, personal and convenient.